Robotics in Manufacturing

Robotics market

Logistics leads professional service robot sales, up 14%

14% more units sold pushed transportation and logistics to the top of professional service robot sales, once medical robots are set aside. It is the biggest single application class in a market of more than 199,000 professional service units.

Hospitality comes next, the robots that carry food and drinks around restaurants and hotels. These are service robots, a market separate from the industrial arms that weld and handle parts on factory floors.

This page traces the application ranking to the IFR's service robots executive summary and draws the line between service-robot sales and the industrial installation figures they get confused with. Keep that line and the ranking holds up; blur it and the numbers stop meaning much.

Data covers IFR World Robotics 2025 Service Robots Executive Summary; professional service robot application mix (excluding medical). Published 2026-07-25. Last reviewed 2026-07-25. Last updated 2026-07-25. Edited by Mike Ramsey / Reliable Media.

The figures and where they come from

Each figure is rated for how safely you can cite it today. Ratings judge current usability, not whether a number was ever correct.

FigureWhat it isSourceCitation ConfidenceNotes
Transportation and logisticsTop application by unit sales (excl. medical)[A]HighTop professional service robot application by units, excluding medical.
+14%Logistics units year-over-year[A]HighYear-over-year rise in logistics units sold.
HospitalitySecond application class[A]HighSecond application class by units.
More than 199,000 unitsProfessional service robots sold[A]HighSample-based IFR registration.

Why the numbers disagree

The ranking depends on one exclusion: medical robots are set aside. Medical is a large, high-value service segment, and leaving it in would change the leaderboard. Say excluding medical whenever you cite transportation and logistics as the leader, or the claim is easy to knock down.

The more-than-199,000-unit figure is sample based. The IFR builds service-robot counts from voluntary manufacturer registration rather than a full census, so the number is a floor with real coverage limits. Cite it as more than 199,000 rather than a precise total.

Service robots and industrial robots are different markets with different counts. The 199,000 professional service units do not belong in the same total as the hundreds of thousands of industrial arms installed in factories. Merging the two produces a number no source supports.

How to cite these figures

Cite transportation and logistics as the top professional service robot application by unit sales excluding medical, up 14%, followed by hospitality, from the IFR. The excluding-medical clause is short and it is what keeps the ranking accurate.

Name the year and call the total more than 199,000 units, since it is a sample-based registration count rather than a full census. Writing it as more than signals that the real market is at least that large, not exactly that size.

Watch the denominator: this is the professional service robot market, separate from industrial robot installations, so do not add the two together. They count different machines for different buyers, and a combined total answers no real question.

Where people go wrong

Calling transportation and logistics the top service robot class without the excluding-medical caveat, which is what makes the ranking hold. Drop the caveat and someone who counts medical robots can fairly say you are wrong.

Quoting 199,000 as an exact total when it is a sample-based floor built from manufacturer registration. A voluntary registration undercounts, so the real market is larger than the printed figure, not smaller.

Rolling service robot sales into industrial installation figures, which count a different market with a different denominator. The two share a vocabulary, and that overlap is exactly what tempts people to merge counts that should stay apart.

How we checked

We fetched the IFR service robots executive summary and confirmed each element in its text: transportation and logistics as the leader followed by hospitality, the 14% rise in units sold, and the more-than-199,000-unit professional total.

These figures rate High for citation because the summary states them directly. We still flag the sample-based method behind the total, which is why we render it as a more-than floor rather than a hard count.

We drew a firm boundary between service and industrial robots throughout, since the two markets share a vocabulary and get merged into totals that no source supports.

Full source list

Primary sources, with live links. Every figure above traces to one of these.

  1. [A]International Federation of Robotics / VDMA Services2025

    World Robotics 2025 – Service Robots (Executive Summary)

    https://ifr.org/img/worldrobotics/Executive_Summary_WR_2025_Service_Robots.pdf

Common questions

Which professional service robot application sells the most?
Transportation and logistics, excluding medical robots, with 14% more units sold in the latest year, followed by hospitality, according to the IFR.
How big is the professional service robot market?
More than 199,000 units in the latest year. The figure is sample based, built from manufacturer registration rather than a full census, so treat it as a floor.
Why exclude medical robots from the ranking?
Medical is a large, high-value service segment that would reorder the leaderboard. The transportation-and-logistics lead holds for professional service robots excluding medical, so state that exclusion.
Are service robots the same as factory robots?
No. Service robots like these are a separate market from the industrial arms installed in factories, and their counts should not be added together.

More data, traced to source