Robotics in Manufacturing

Robotics market

Logistics leads professional service robot sales, up 14%

Transportation and logistics sold 14% more units in 2024 and leads professional service robot sales once medical robots are set aside. IFR reports the growth and the ranking side by side without saying the one produced the other. It is the biggest single application class in a market of more than 199,000 professional service units.

Hospitality comes next, the robots that carry food and drinks around restaurants and hotels. These are service robots, a market separate from the industrial arms that weld and handle parts on factory floors.

This page traces the application ranking to the IFR's service robots executive summary and draws the line between service-robot sales and the industrial installation figures they get confused with. Keep that line and the ranking holds up; blur it and the numbers stop meaning much.

Data covers IFR World Robotics 2025 Service Robots Executive Summary; professional service robot application mix (excluding medical). Published 2026-07-25. Last reviewed 2026-08-16. Last updated 2026-08-16. Edited by Mike Ramsey / Reliable Media.

The figures and where they come from

Each figure is rated for how safely you can cite it today. Ratings judge current usability, not whether a number was ever correct.

FigureWhat it isSourceCitation ConfidenceNotes
Transportation and logisticsTop application by unit sales (excl. medical)[A]HighTop professional service robot application by units, in IFR's ranking excluding medical robots.
+14%Logistics units year-over-year[A]HighYear-over-year rise in logistics units sold.
More than halfLogistics share of professional units[A]HighIFR's phrasing puts more than every other professional service robot sold in 2024 into the transportation of goods.
HospitalitySecond application class[A]HighSecond application class by units.
More than 199,000 unitsProfessional service robots sold[A]HighSample-based IFR registration.
Close to 16,700 unitsMedical robots sold (2024)[A]HighIFR counts medical robots as their own category, outside the professional service ranking. Sales grew 91% in 2024.

Why the numbers disagree

The ranking carries one exclusion, and it is a reporting convention. IFR counts medical robots as their own category and lists the professional service leaderboard without them, so say excluding medical when you cite the transportation and logistics lead. The exclusion does not decide the winner: logistics alone accounts for more than half of the 199,000-plus professional units, against close to 16,700 medical robots sold.

The more-than-199,000-unit figure is sample based. The IFR builds service-robot counts from voluntary manufacturer registration rather than a full census, so the number is a floor with real coverage limits. Cite it as more than 199,000 rather than a precise total.

Service robots and industrial robots are different markets with different counts. The 199,000 professional service units do not belong in the same total as the hundreds of thousands of industrial arms installed in factories. Merging the two produces a number no source supports.

How to cite these figures

Cite transportation and logistics as the top professional service robot application by unit sales excluding medical, up 14%, followed by hospitality, from the IFR. The excluding-medical clause is how you match IFR's own reporting.

Name the year and call the total more than 199,000 units, since it is a sample-based registration count rather than a full census. Writing it as more than signals that the real market is at least that large.

Watch the denominator: this is the professional service robot market, separate from industrial robot installations, so do not add the two together. They count different machines for different buyers, and a combined total answers no real question.

Where people go wrong

Dropping the excluding-medical clause when you cite the ranking. IFR reports medical as its own category, and the clause is what matches its wording.

Claiming medical robots would take the top spot if they were counted in. Close to 16,700 medical units sold in 2024, while more than half of the 199,000-plus professional units went to the transportation of goods.

Quoting 199,000 as an exact total when it is a sample-based floor built from manufacturer registration. Voluntary registration undercounts, so the real market is larger than the printed figure.

Rolling service robot sales into industrial installation figures, which count a different market with a different denominator. The two share a vocabulary, and that overlap is exactly what tempts people to merge counts that should stay apart.

How we checked

We fetched the IFR service robots executive summary and confirmed each element in its text: transportation and logistics as the leader followed by hospitality, the 14% rise in units sold, the more-than-199,000-unit professional total, and the close-to-16,700 medical units.

We checked the exclusion against the unit counts before describing it. IFR's own line puts more than every other professional service robot sold in 2024 into the transportation of goods, which is far above the medical total, so we treat the exclusion as a reporting convention that leaves the leader unchanged.

These figures rate High for citation because the summary states them directly. We still flag the sample-based method behind the total, which is why we render it as a more-than floor rather than a hard count, and we drew a firm boundary between service and industrial robots throughout.

Full source list

Primary sources, with live links. Every figure above traces to one of these.

  1. [A]International Federation of Robotics / VDMA Services2025

    World Robotics 2025 – Service Robots (Executive Summary)

    https://ifr.org/img/worldrobotics/Executive_Summary_WR_2025_Service_Robots.pdf

Common questions

Which professional service robot application sells the most?
Transportation and logistics, in IFR's ranking excluding medical robots, with 14% more units sold in 2024, followed by hospitality.
How big is the professional service robot market?
More than 199,000 units in 2024. The figure is sample based, built from manufacturer registration rather than a full census, so treat it as a floor.
Why exclude medical robots from the ranking?
Because IFR counts medical robots as a category of their own and reports the professional service application ranking without them. Including them would leave the top spot where it is: close to 16,700 medical robots sold in 2024, while more than half of the 199,000-plus professional units went to the transportation of goods. Medical did grow 91% that year, which is the number worth carrying.
Are service robots the same as factory robots?
No. Service robots like these are a separate market from the industrial arms installed in factories, and their counts should not be added together.

More data, traced to source