Robotics in Manufacturing
SRVO-378

SRVO-378: SFDI xx status abnormal

Chain alarm on a safety digital input (SFDI) - the named dual-channel input has one channel open while its partner is closed.

What it means

Chain alarm on a safety digital input (SFDI) - the named dual-channel input has one channel open while its partner is closed. The signal name in the message decodes what tripped: on multi-robot systems, SFDI112/212 through SFDI115/215 map to robot disable switches 1-4 (chain 1/2 respectively). And on Teach Pendant Hot Swap systems, SFDI11/21 alarms are the signature of a pendant connected or disconnected without pressing the disconnect switch.

Common causes

Ranked by what technicians most often find, most likely first.

  1. Faulty circuitry connected to the dual input - the external device's wiring.
  2. The dual input's timing out of spec (both channels must switch nearly together).
  3. Robot disable switch or its cable, when the signal decodes to one.
  4. Hot Swap procedure violation: pendant swapped without the disconnect switch, or in AUTO.
  5. Hardware: optional safety I/O board (B-cabinet), emergency stop board; Hot Swap hardware on those systems.

How to fix it

  1. Do not reset this chain error to keep running until the failure is identified and repaired: with one duplicate circuit faulty, safety is not guaranteed if the other fails. The signal name in the message decodes the source (external device wiring, a robot disable switch, or a teach-pendant hot-swap done without the disconnect switch). Identifying and repairing the specific fault (the connected device's circuitry and channel timing, a disable switch and its cable, or the safety I/O and E-stop boards) is qualified-technician work per the maintenance manual. Recovery afterward uses the SRVO-230/231 chain-release procedure.

Quick facts

Category
Servo
Affected series
R-30iB; R-30iB Mate; R-30iB Plus; R-30iB Mate Plus
Alarm family
SRVO

Related codes

Verified against FANUC documentation (B-83284EN-1).Last reviewed: 2026-07-09.Editorial process