What causes SRVO-024?

Everything on the SRVO-023 list (overload, external force, brake, cabling, voltage, hardware). Overly aggressive motion: ACC overrides, sharp CNT reversals, or linear moves passing near a singularity where wrist axes spin at high speed.

How do I fix SRVO-024?

Work the SRVO-023 checklist first (minus the brake-option setting, which doesn't apply here). If the alarm coincides with a specific aggressive move, soften it: reduce ACC, smooth the reversal, or reroute the path away from the singularity. The PULSE screen shows how large the following error actually is, which helps separate 'slightly tuned wrong' from 'something is broken'.

SRVO-024

SRVO-024: Move error excess

The axis fell too far behind its commanded path while moving - excessive following error in motion, where SRVO-023 is the same problem at rest.

What it means

The axis fell too far behind its commanded path while moving - excessive following error in motion, where SRVO-023 is the same problem at rest. Same physical suspects, plus one more: the move itself is too aggressive.

Common causes

Ranked by what technicians most often find, most likely first.

Everything on the SRVO-023 list (overload, external force, brake, cabling, voltage, hardware).
Overly aggressive motion: ACC overrides, sharp CNT reversals, or linear moves passing near a singularity where wrist axes spin at high speed.

How to fix it

Work the SRVO-023 checklist first (minus the brake-option setting, which doesn't apply here).
If the alarm coincides with a specific aggressive move, soften it: reduce ACC, smooth the reversal, or reroute the path away from the singularity.
The PULSE screen shows how large the following error actually is, which helps separate 'slightly tuned wrong' from 'something is broken'.

Quick facts

Category: Servo
Affected series: R-30iB; R-30iB Mate; R-30iB Plus; R-30iB Mate Plus
Alarm family: SRVO